Enhance Searches with These Google Tricks

Much like capturing someone’s heart, mastering the art of fully utilizing Google Search takes time, dedication and the willingness to learn new things. It’s an undeniable fact that we use Google Search almost on a daily basis, yet the only expertise we demonstrate is inputting a couple of terms and then relying on the search […]

New Mac Malware Linked to DNC Hacking Group

Fancy Bear, also known as APT28, is the Russian cyber-criminal group responsible for hacking the Democratic National Party last year. Since then, the group has developed a host of tools to exploit Linux, Android, and Windows vulnerabilities. Last month, they spread a new strain of malware that specifically targets Apple Macbooks.

Expect More from Your IT Support

In a previous blog article titled “Your IT Support is Performing Exactly as it has Been Designed to Perform”, we stated: “If your IT support is designed to “close reactive support tickets” rather than “reduce time spent on reactive support tickets”, then most likely there will not be enough time to spend on high-value proactive initiatives.