Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system.
Almost every business relies on software to operate, but most SMBs find lifetime licenses painfully expensive. What can you do to harness the power of software without breaking the bank? One good alternative is software as a service or SaaS. Read on to learn more.
Have you heard about cloud computing and virtualization technologies but don’t know the difference? Or maybe you’ve heard a fellow business owner talk about why one is better than the other? Here are the differences between the two and the things you must know to determine which solution is best for your business.
Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately. Tape backups are the best DR solution Backup tapes are physical objects that deteriorate over […]
Making the decision to migrate from an on-site system to a cloud-based Office 365 is easy, but the migration process itself presents numerous security challenges. By covering these essentials, you’ll minimize security breaches and ensure you can enjoy the benefits of Office 365. Identify your company’s sensitive data… Most files housed within your servers contain […]
The phone remains one of the first points of contact businesses have with their customers. That’s why so many companies are upgrading to affordable and hi-tech “VoIP” systems. Voice over IP solutions are a smart investment given their longevity and more.
Virtualization is difficult to understand. The technology itself is complex, and the industry is dominated by vendors that the average business owner has never heard of. Almost everyone knows Microsoft though, and its virtualization platform just got a big speed boost that won’t cost users a thing — if they know how to take advantage […]
As a convenient cloud solution, Office 365 boasts nearly 30 million users. But that’s nothing compared to licensed versions of Microsoft’s productivity suite, which have more than one billion users. Office 2019 was announced in September and it will mean big changes for businesses that want simpler versions of Word, PowerPoint, Excel and more.
Many businesses consider a wholesale switch to the cloud for their business data storage needs and assume their data will be safe and sound. This is only somewhat true. While the cloud may offer an effective way to store your data, it is still susceptible to freak accidents.