Computing The Ownership Cost Of A VoIP System

Voice over Internet Protocol (VoIP) systems are tried and tested tools for business agility and continuity, so it’s no wonder that many companies use them. But they also come with ownership costs that you should anticipate. Read on to learn more. Upfront costs Upfront costs are largely determined by the manner in which you acquire […]

Microsoft Teams vs. Google Meet: Which Should You Pick?

If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of the most popular digital communication platforms today. Each offers a robust set of features that make communication among colleagues, as well as with clients and business partners, easier and more […]

5 Steps For Securing Your VoIP Systems

If your company’s Voice over Internet Protocol (VoIP) telephony systems are not equipped to weather disasters like wildfires and hurricanes, then they may fail when a calamity occurs. This could disrupt your operations and you may lose productivity, customers, and profit as a result.

Everything You Need To Know About Business Phones

Should you consider adopting new phone systems for your business? To help you decide, we’ve defined the various types of phone systems, their different life cycles, and technology options in the past and the present. Different phone systems Today’s businesses still use landlines to connect with various stakeholders, such as customers, investors, and suppliers, to […]

Why Call Recording Is Advantageous For Businesses

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.

What You Need To Know About VoIP Phone Systems

While many businesses are already using Voice over Internet Protocol (VoIP) phones to connect with their customers and other stakeholders, some still depend on traditional telephone systems to get the job done. This is because many organizations aren’t aware of the crucial gains in productivity and efficiency that come with internet phones.