3 Ways VoIP Can Help During COVID-19 Pandemic

In this time of uncertainty brought about by the COVID-19 pandemic, communication is more important than ever. Organizations in all sectors are struggling to stay connected with their remote workforces, as well as clients and partners who need assistance.

Include VoIP Phones In Your Recovery Plan

Businesses that focus heavily on sales and customer service need a reliable, efficient, and effective telecommunications system. If their services break down even for just a day, the losses will be significant, which is why a well-crafted disaster recovery plan should include protecting the company’s Voice over Internet Protocol (VoIP) telephony system.

How to Protect Your VoIP System from Phishing

Your business may be well-armed against email-based phishing scams, but you shouldn’t neglect your VoIP (Voice over Internet Protocol) systems. Through ‘vishing scams,’ hackers can disguise themselves as a bank representative and convince your employees to provide confidential financial details via a seemingly harmless VoIP call.

Five Tips to Prevent VoIP Eavesdropping

Eavesdropping is the intentional act of secretly listening in on a conversation, usually not for the best of intentions. Although today the act also includes VoIP telephone systems, it’s not a recent trend. As exemplified by the SIPtap attacks of 2007 and the Peskyspy trojans of 2009, cyber-criminals have had their eye on VoIP ever […]